CLIENT

Cardlay - Banking and Finance industry.

TEAM STRUCTURE AND LOCATION

Malmo, Sweden (Security Officer and Security Engineer)
Skopje, Macedonia (DevOps Engineers, IT Operations and Support Engineers, Security Engineers, PM)
Belgrade, Serbia (DevOps Engineers)
Minsk, Belarus (DevOps Engineers)

CHALLENGES

The main challenge was to accomplish PCI-DSS compliance within the cloud environment, which was a relatively new concept for the finance/banking payment processing industry during the time when the project started.

Although the cloud providers have been validated as PCI-DSS compliant, this validation does not apply to the provider’s customers who deploy servers within the provider’s infrastructure. The main responsibility for Security services consisted of PCI-DSS Compliance for the Finance industry, including regular vulnerability and penetration tests for compliance with PCI DSS.

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CLIENT LOCATION

The Client is located in Copenhagen and Odense, Denmark.

BUSINESS MODEL USED

With the business model provided, the client was offered to completely outsource the work related to the application platform, by forming a new team with Seavus employees for Development, Operations, and support in the cloud and on-premise environment.

BUSINESS CASE

The client’s strategy was to improve businesses by digitalizing commercial banking transactions while continuing to challenge the endless possibilities of business process automation and bringing transactions to life through machine learning and intelligent solutions.

BUSINESS SOLUTION

Providing professional Operations and Maintenance services covering strict Security Solutions based on experience and best practice:

Cloud System / Network architecture Administration
24x7 Monitoring and Operation of IT system landscapes
Customized Monitoring and customized automation Scripting
Quarterly Vulnerability and Penetration Scans
Audit and PCI DSS controls
GDPR compliance
Change request and task ticketing
Support Security Project change requests
Improved service and user satisfaction with a single point of contact and knowledge base
Minimized downtime with Automated Red Alerting for critical systems and processes

CLIENT BENEFITS

Setup monitoring (Server, OS, Database, and application)
Monitor the system for availability or performance issues
Resolve reported Incidents and Problems related to the Server and OS
Handle all types of Incidents and hereby coordinate Incident resolution with all involved parties, such as Client’s clients and Third Parties (including without limitation other operators) related to System and OS
Fulfill requests related to configuration changes
Provide necessary information for the system on an ad-hoc basis
Perform deployment of new software versions
Monitor of backup processes
Creation of new servers and DBs
Manage network configurations and firewall setting
Managing access to servers and environment
Execution of daily, weekly and monthly tasks
Execution of quarterly, semi-annually, yearly and ad-hoc PCI DSS standard requirements
Keeping documentation up to date with all relevant information included
Security value with PCI DSS audit solutions
Best Practice Security Documentation

TECHNOLOGIES

Amazon Web Services (AWS), VMWare virtualization software, Windows server, MSSQL, Postgres, ElasticSearch, Atlassian JIRA, Confluence.

CARDLAY - MANAGED SERVICES

CLIENT

TEAM STRUCTURE AND LOCATION

CHALLENGES

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CLIENT LOCATION

BUSINESS MODEL USED

BUSINESS CASE

BUSINESS SOLUTION

CLIENT BENEFITS

TECHNOLOGIES

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